Clyde Building
Inspections

Getting a Clyde builder to act on a defect report

Writing, escalating and the Victorian dispute path.

Clyde 3978 · 28 April 2026

Fully licensed & accredited

  • Building & Plumbing Commission (VIC) Building & Plumbing Commission
  • Australian Society of Building Consultants Australian Society of Building Consultants
  • Strata Community Association Strata Community Association
  • Building Dispute Practitioners Society Building Dispute Practitioners Society

In short: A report only works if it is used properly. This is the sequence that gets things fixed.

Put it in writing

Email the report with a clear list and a date. The dispute service will ask whether you did this first.

Be specific

Cite the item number and the clause. Vague complaints get vague answers.

Give a reasonable time

Then follow up in writing again. Keep the chain.

Escalate

The Building and Plumbing Commission dispute resolution service, formerly DBDRV, is the next step.

VCAT

The Building and Property List, and at that point you need an expert witness report rather than a defect report.

Written by our local inspection team from work carried out in Clyde. Licensed building practitioners.

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FAQ

Questions Clyde owners ask about this

How long should I give the builder?

Reasonable depends on the item, but put a date in writing.

Does the dispute service cost anything?

Check the current position with the Commission before lodging.

Do I need a lawyer?

Not for the dispute service. For VCAT it depends on the value and complexity.

Can you attend VCAT?

With an expert witness report, yes.

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